We are members of the following organisations:


CQIB The Council of Queensland Insurance Brokers Inc (CQIB)

CQIB members are insurance professionals who are licensed under Corporations Law after extensive accreditation procedures.



NIBA The National Insurance Brokers Association (NIBA)

NIBA represents qualified Practicing Insurance Brokers


Steadfast Group Limited

Steadfast is Australia's largest independent insurance broker group and provides us with access to a wide range of enhanced products.


Financial Ombudsman Service

The Financial Ombudsman Service is a free consumer service established to help resolve complaints and disputes between insurance brokers and their clients.

Contact the Financial Ombudsman Service on 1300 78 08 08 or visit for more information.



ANZIIF The Australian and New Zealand Institute of Insurance & Finance Inc.

The Australian and New Zealand Institute of Insurance and Finance is the leading provider of insurance and financial planning education, training and professional services to the financial services industry in Australia, New Zealand and the Asia Pacific region.

Craven Insurance Services also subscribe and adhere to the General Insurance Brokers' Code of Practice and are members of the Financial Ombudsman Service (FOS), an impartial dispute resolution facility. Please contact our office for more information if required.

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